This Privacy Policy explains how RentalSMMPanel ("we", "us", "our") collects, uses, and protects information when you use our white-label SMM panel rental service. We provide a business-to-business (B2B) service to resellers and agencies.
1. Information We Collect
- Account information — your name, email address, phone/WhatsApp number, and business name.
- Billing information — the plan you choose and payment references (such as a UPI transaction ID or crypto transaction hash). We do not store full card numbers; payments are handled by the payment method you use.
- Usage & technical data — IP address, device and browser type, pages visited, and server logs, collected to run and secure the service.
- Communications — messages you send us for sales or support.
2. How We Use Your Information
- To provide, host, and maintain your rented panel;
- to process subscriptions, renewals, and invoices;
- to provide customer support and respond to your requests;
- to secure the platform and prevent fraud or abuse;
- to improve our products and send you service-related notices;
- to comply with legal and accounting obligations.
3. Cookies
We use essential cookies (for login sessions and security/CSRF protection) that are required for the service to work, and we may use limited analytics cookies to understand usage. You can control cookies through your browser, but disabling essential cookies will prevent you from logging in.
4. How We Share Information
We do not sell your personal information. We share it only with:
- payment processors and gateways to complete transactions;
- hosting and infrastructure providers that operate our servers;
- authorities or advisers where required by law or to protect our rights.
5. Your Customers' Data
Data that your end-customers submit into the panel you rent (such as their order details) is processed by us on your behalf as part of hosting. For that data, you are the controller and are responsible for providing your own privacy notice to your customers and handling their requests.
6. Data Retention
We keep your information for as long as your account is active and as needed to provide the service, plus any period required for legal, tax, or accounting purposes. You may request deletion, subject to those retention requirements.
7. Security
We protect data with encryption in transit (HTTPS), access controls, and hardened hosting. No method of transmission or storage is 100% secure, but we work to safeguard your information and to notify you of significant incidents where required.
8. Your Rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal information, and a copy of the data you provided. To exercise these rights, contact us at [email protected].
9. International Processing
We use cloud infrastructure that may process and store data in more than one country. Where we transfer data, we take steps to protect it consistent with this policy.
10. Children
Our service is intended for businesses and is not directed at anyone under 18. We do not knowingly collect data from children.
11. Changes to This Policy
We may update this policy from time to time. Changes are reflected by the "Last updated" date above.
12. Contact
Questions about your privacy? Email [email protected].